Pilae Cloud regions: 12 locations, six in Switzerland and the EU

Run your apps on dedicated machines in any of 12 Pilae Cloud regions, six of them in Switzerland and the EU, or on your own premises anywhere. The location is chosen with you and written into your contract.

Start with one workload Book a 30-minute briefing

Switzerland: Zurich
European Union: Frankfurt, Falkenstein, Gravelines, Amsterdam, Helsinki
Worldwide: London, Ashburn, Hillsboro, Singapore, Tokyo, Sydney
On premises: Your datacentre, in any country
Datacentres: ISO 27001-certified, in every region

A location you choose and can name

Where a machine sits decides which law reaches it, how far a request travels and what you can tell a client or regulator. Pilae gives each deployment a named location, for the apps and for the backups.

Zurich, Switzerland

The default for data that must stay in Switzerland: public administrations, banks, insurers, health and legal work under Swiss rules.

Five EU regions

Frankfurt, Falkenstein, Gravelines, Amsterdam and Helsinki, for EU residency under the GDPR.

Six worldwide regions

London, Ashburn, Hillsboro, Singapore, Tokyo and Sydney, for teams and users outside Switzerland and the EU.

Your premises, anywhere

Your datacentre, your server room or an air-gapped site, in whatever country you operate. Pilae runs the same platform there.

Backups in the same jurisdiction

Daily encrypted backups go offsite to a second site in the same jurisdiction as the region you chose, with a restore test every month.

One private network across regions

Machines in different regions join one private mesh, so a multi-region estate stays private end to end.

Why the location matters

A region is not only a latency figure. It decides which courts and authorities can reach the machine, what you can promise your own clients and what a regulator will accept. Our jurisdiction page explains how Swiss and EU law apply, and our data residency page sets out what stays where.

The 12 regions

Region	Code	Country	Jurisdiction
Zurich	`zur1`	Switzerland	Switzerland
Frankfurt	`fra1`	Germany	European Union
Falkenstein	`fal1`	Germany	European Union
Gravelines	`gra1`	France	European Union
Amsterdam	`ams1`	Netherlands	European Union
Helsinki	`hel1`	Finland	European Union
London	`lon1`	United Kingdom	Worldwide
Ashburn	`ash1`	United States	Worldwide
Hillsboro	`hil1`	United States	Worldwide
Singapore	`sin1`	Singapore	Worldwide
Tokyo	`tok1`	Japan	Worldwide
Sydney	`syd1`	Australia	Worldwide
Your premises	–	Any	Your own

You choose the region. Your data, backups and logs stay in it, backups go to a second site in the same jurisdiction, and the contract names the region. New locations can be provisioned on request.

Switzerland and the EU first, the world when you need it

Zurich is the default for data under the Swiss nLPD and sector rules such as those described on our FINMA page. The five EU regions suit organisations bound by the GDPR that want EU residency. The six worldwide regions serve teams and users elsewhere. Pilae SA is a Swiss company with no US parent, but a workload placed in a US region is stored in the US and subject to US law on data held there. When no datacentre outside your walls will do, Pilae runs the same platform on your premises, including air-gapped sites.

One estate across several locations

An estate can span more than one location: sensitive apps on premises, the rest in Zurich, a copy of a service in Frankfurt for EU colleagues or in Singapore for a team in Asia. A hybrid deployment keeps them in one console, on one private network, under one contract. Every hosting provider is listed in the data processing agreement. To choose your locations, book a scoping call.

How your location is chosen

State the rules
You tell us what applies: Swiss residency, EU residency, a client requirement, a sector rule or a latency need.
Match a region
We propose a region for each app and for its backups, and explain the provider, the datacentre and the reasoning.
Write it down
The region and datacentre for every machine and backup target go into your contract and data processing agreement.
Provision
Dedicated machines are set up in that location, hardened and joined to your private mesh.
Keep it there
Your data does not move to another location without your written approval. The console shows where each app runs.

What your contract includes

Machine location: The country and datacentre for each machine, named per app.
Backup location: The country and datacentre for your offsite backups, at a second site in the same jurisdiction.
No silent moves: Data moves to another location only with your written approval.
Datacentres: ISO 27001-certified in every region, with notice before any change of hosting provider.
Governing law: Swiss law, with Pilae SA in Lausanne as your contracting party, whatever region you choose.

The apps behind it

Nextcloud

Files, calendars and shared documents for the whole organisation, on storage you can point at in a room you control.

Replaces Google Drive, Dropbox, SharePoint

Open WebUI

A chat interface over models you host, so prompts and the documents people paste into them never leave your network.

Replaces ChatGPT Team, Microsoft Copilot

Keycloak

Single sign-on for everything else you run, with your own directory as the source of truth and no per-seat bill between you and it.

Replaces Okta, Microsoft Entra ID

n8n

Workflow automation your own team writes, running next to the systems it talks to instead of reaching them across the internet.

Replaces Zapier, Make

PostgreSQL

Managed PostgreSQL on dedicated machines in Switzerland, the EU or your own datacentre, with backups you can restore to the minute and upgrades you approve.

Replaces Amazon RDS, Azure Database for PostgreSQL

Vaultwarden

A password manager for the whole organisation, compatible with the Bitwarden apps, on a server you choose and with vaults only your people can decrypt.

Replaces 1Password, LastPass

Questions

Which regions does Pilae Cloud offer?

Twelve: Zurich in Switzerland; Frankfurt, Falkenstein, Gravelines, Amsterdam and Helsinki in the EU; and London, Ashburn, Hillsboro, Singapore, Tokyo and Sydney worldwide. New locations can be provisioned on request. On premises, Pilae operates your apps in your own datacentre in any country.

What standard do the datacentres meet?

Every Pilae Cloud region runs in ISO 27001-certified datacentres. Your contract names the region for each machine and backup, and we give notice before any change of hosting provider.

Can different apps run in different regions?

Yes. Each app has its own location in the contract. A private network joins the regions, so apps in Zurich and Frankfurt reach each other without a public address.

Are backups kept in the same jurisdiction as the app?

Yes. Backups are daily, encrypted and stored offsite at a second site in the same jurisdiction as the region you chose. Restore tests run every month and are recorded in the console.

Can we change region after signing?

Yes. A region change is planned with you, approved in writing, and carried out in your window with a verified backup taken first. The contract is updated to name the new location.

Platform

Pick the right region for each app.

Thirty minutes with an engineer to match your residency rules to a location and put it in writing.