Pilae for the people who answer for IT

The head of IT, the CISO, the data protection officer, procurement and the data and AI lead each ask different questions. Here are the answers, one page each.

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Start with the question you are asked

A decision to hand open-source apps to an operator crosses several desks, and each desk asks something different. The head of IT wants to know who does the work and what it replaces. The CISO wants the network, the patch process and the record of every change. The data protection officer wants to know where personal data lives, who processes it and on what terms. Procurement wants a supplier it can put through a tender. The data and AI lead wants models and data close together, without a detour through a US platform.

These pages answer one desk each, in that desk's terms, so the right page can go to the right colleague instead of one brochure to all of them. They describe the same service from different sides: the contract, the network and the audit trail are the same whoever is reading about them.

If you are the person assembling the case, read your own page first, then the one for the colleague most likely to say no. That is usually where the project is decided. The trust centre has the documents behind every page, and the security pack goes to whichever desk asks for it.

Tell us what you need to run.

Thirty minutes with an engineer, a written plan and a fixed price for the first workload.